Terms of service
Last Updated: August 2026
Welcome to QG Snack.
These Terms of Service ("Terms") govern your access to and use of the QG Snack website, products, and services. By accessing our website or placing an order, you agree to be legally bound by these Terms.
If you do not agree with these Terms, please do not use our website.
1. Company Information
Company Name
QG Snack
Legal Form
Simplified Joint Stock Company (SAS)
Registered in France
SIREN
104 082 755
SIRET
104 082 755 00018
VAT Number
FR39104082755
Email
contact@qgsnack.com
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old, or have permission from a parent or legal guardian.
- The information you provide is accurate and complete.
- You are legally capable of entering into binding contracts.
3. Products
QG Snack specializes in imported:
- Snacks
- Candy
- Chocolate
- Energy drinks
- Soft drinks
- Mini fridges
- Collectibles
- Limited edition products
Product availability may change without notice.
Images are provided for illustration purposes only. Packaging, labeling, ingredients, and product appearance may vary depending on the country of origin or manufacturer updates.
4. Pricing
All prices displayed on our website are shown in the selected currency.
Prices may change at any time without prior notice.
Taxes, customs duties, or import charges may apply depending on the customer's country and are the responsibility of the customer unless otherwise stated.
5. Orders
Once an order has been placed, you will receive an order confirmation email.
QG Snack reserves the right to:
- Refuse any order
- Cancel suspicious orders
- Limit quantities
- Cancel orders affected by pricing errors
- Cancel orders due to product unavailability
If payment has already been received, a full refund will be issued.
6. Payments
We accept secure payments through approved payment providers available at checkout.
Accepted payment methods may include:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- PayPal
- Klarna
- Shop Pay
- Other secure payment methods
All transactions are encrypted using SSL technology.
7. Shipping
We ship worldwide.
Shipping times displayed on our website are estimates only.
Delays caused by:
- Customs
- Weather
- Holidays
- Shipping carriers
- Government inspections
are outside our control.
QG Snack cannot guarantee exact delivery dates.
8. Customs & Import Duties
International customers are responsible for:
- Customs duties
- Import taxes
- VAT
- Clearance fees
- Local import regulations
QG Snack is not responsible for delays or seizures caused by customs authorities.
9. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Please refer to that policy for detailed information regarding eligibility, procedures, and refund conditions.
10. Intellectual Property
All content available on the QG Snack website, including but not limited to:
- Logos
- Graphics
- Product photography
- Website design
- Icons
- Videos
- Text
- Branding
- Layouts
is the property of QG Snack or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
11. Acceptable Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt to hack or disrupt our systems.
- Upload malicious software or viruses.
- Copy website content without permission.
- Engage in fraudulent activity.
- Interfere with the website's operation.
Violation of these rules may result in account suspension or legal action.
12. Limitation of Liability
To the fullest extent permitted by law, QG Snack shall not be liable for:
- Indirect damages
- Loss of profits
- Loss of business
- Data loss
- Delayed deliveries
- Carrier errors
- Customs delays
- Force majeure events
- Product misuse by customers
Our maximum liability shall never exceed the total amount paid for the affected order.
13. Product Information
We make every effort to ensure product descriptions, prices, and images are accurate.
However, occasional errors may occur.
QG Snack reserves the right to:
- Correct errors
- Update product information
- Modify prices
- Remove products
- Cancel affected orders
without prior notice.
14. User Accounts
If you create an account, you are responsible for:
- Maintaining password confidentiality
- All activities under your account
- Providing accurate information
QG Snack reserves the right to suspend or terminate accounts involved in fraudulent or abusive activities.
15. Third-Party Services
Our website may integrate third-party services including:
- Payment gateways
- Shipping providers
- Analytics services
- Marketing platforms
- Customer support software
Their use is subject to their own terms and privacy policies.
16. Force Majeure
QG Snack shall not be held responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to:
- Natural disasters
- War
- Pandemic
- Government restrictions
- Power outages
- Internet disruptions
- Labor strikes
- Carrier failures
17. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of France, without regard to conflict of law principles.
Any disputes shall fall under the exclusive jurisdiction of the competent French courts, unless mandatory consumer protection laws provide otherwise.
18. Changes to These Terms
QG Snack reserves the right to modify these Terms of Service at any time.
Updated versions will be published on this page.
Continued use of the website after changes have been published constitutes acceptance of the revised Terms.
19. Contact Information
For any questions regarding these Terms of Service, please contact us:
QG Snack
Customer Support Email
contact@qgsnack.com
Company Name
QG Snack
Legal Form
Simplified Joint Stock Company (SAS)
SIREN
104 082 755
SIRET
104 082 755 00018
VAT Number
FR39104082755